摘 要

随着国内旅游市场的快速增长，我国旅游市场的的各种管理系统逐渐向信息化方向发展，同时，旅客日益增长的服务需求要求管理系统能够实现更多的功能，不断进行迭代优化。目前，国内旅游市场与互联网技术的紧密结合使得大部分旅游管理系统基本能实现信息化。为了使旅客在旅游体验和旅游选择上有更多个性化的体验和感受到人性化的服务，智能化、人性化的旅游管理系统越来越成为人们的需要。本系统在信息化的基础上进行整合优化，针对旅游产品较为单一死板、缺乏特色、无法提供丰富的个性化定制等问题，设计并实现该系统以改进主流的旅游管理系统，打破传统的运营观念，以个性化服务作为旅游产业新的盈利方向，提高旅游服务体系的高效性和便利性。

本系统采用了传统的SSM框架，辅以Maven框架、数据库采用了MySQL数据库，应用服务器则采用了Tomcat。本系统可完成普通用户和管理员两个角色的用户信息管理，旅游产品管理，个性化定制管理以及咨询服务等功能。同时，实现了对不同类型的用户的权限管理。

[关键词]：旅游市场；管理系统；个性化；服务体系

Abstract

With the rapid growth of domestic tourism market,various management systems in China's tourism market are gradually developing towards informationization. At the same time, the increasing service demand of passengers requires that the management system can realize more functions and continuously carry out iterative optimization. At present, the close combination of domestic tourism market and Internet technology makes most tourism management systems basically realize informationization. In order to make tourists have more personalized experiences and feel humanized service in their travel experiences and choices,intelligent and humanized tourism management systems are increasingly becoming people's needs.

This system adopts the traditional SSM framework,supplemented by Maven framework, MySQL database as the database, and Tomcat as the application server. The system can achieve the functions of user information management, product management,personalized customization management and consulting service of ordinary users and administrators. At the same time, the authority management of different types of users is realized.

[Key Words]: tourist market; management system; individuation; service system